Last updated: 15 August 2026 · TraderTax is a service operated by Paul Alderson, trading as TraderTax.
Payments for TraderTax are collected by Direct Debit through GoCardless, our authorised payment provider, on behalf of Paul Alderson, trading as TraderTax. GoCardless Ltd is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (registration number 597190) for the provision of payment services.
The Direct Debit Guarantee
This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit, GoCardless will notify you 3 working days in advance of your account being debited, or as otherwise agreed. If you request GoCardless to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by GoCardless or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back when GoCardless asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
Cancelling your subscription
You can cancel your TraderTax subscription at any time from within the app, or by emailing support@tradertax.co.uk. Cancelling stops future payments; you can also cancel the Direct Debit directly with your bank as described above.
Questions
If you have any questions about a payment, please contact us at support@tradertax.co.uk before contacting your bank, and we'll do our best to help.